Re: Microsoft Copilot Studio pricing
Hi Henry, I work in higher education and we are planning to implement a chatbot (copilot) for our public facing website.
Please check the following to see if my summary of the costs involved is accurate and to answer the question at the end:
If we decide to create it using Microsoft Copilot Studio, we would need to pay at least $200/month for 1 Copilot Studio add-on (25,000 messages/month). With that, we can get as many user licenses to use Copilot Studio as we need for free, but we still need to go through the formality of getting those user licenses. The $200/month cost is really to run the copilots created by that Copilot Studio.
The Copilot Studio that comes with the $30/month/user cost for Copilot for Microsoft 365 (in addition to Microsoft E3 or E5 licenses) is too limited for creating a chatbot (copilot) for our public facing website.
The $200/month cost is the total cost (before tax), unless we plan to
- exceed 25,000 messages/month, in which case we need to purchase one or more additional add-ons at $200/month each to get another 25,000 messages/month, or
- use an extraordinary amount of other services like Power Platform in the chatbot.
If our business is limited to one region (North America), then we don't need to worry about how many tenants we have. We would have just 1 tenant.
So what happens if any of the allocated limits (like the 25,000 messages/month limit or the Power Platform capacity limits) is exceeded by actual usage? Would the services affected by the limit just stop working or would a bill for the excess usage be sent to us?